Privacy Policy

1. Introduction

Strike.com (Strike Energy, Strike Go, Strike Athletes, Strike Fashion) is operated by 28 Portugal Operations Lda (N.I.P.C 518 579 727), with registered office at Rua Joaquim António de Aguiar 43, 1º Dto, 1070-150 Lisboa, Portugal (EU VAT: PT518579727). We operate under exclusive lease from the owner of strike.com.

We are committed to protecting your privacy and handling your personal data in an open and transparent manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our brands (Strike Energy, Strike Go, Strike Athletes, Strike Fashion).

2. Scope and Applicability

This policy applies to all personal data we process, whether collected through our website (strike.com), via email ([email protected]), through contact forms, at events, or in connection with our products and services. It covers data relating to website visitors, customers, wholesale and business partners, athletes, and any other individuals whose data we process.

3. Data We Collect

We may collect the following categories of personal data:

• Identity data — Name, title, date of birth (where relevant).
• Contact data — Email address, postal address, telephone number.
• Professional data — Company name, job title, industry (for business and wholesale inquiries).
• Communications data — Content of emails, contact form submissions, and other correspondence.
• Technical data — IP address, browser type and version, time zone, device type, operating system, referral source, pages visited, and navigation paths. See our Cookie Policy for details.
• Usage data — How you use our website and services, including click patterns and session duration.
• Marketing and preferences data — Your preferences in receiving marketing from us and third parties, and your communication preferences.

We collect this data directly from you (e.g. when you contact us, place an order, or sign up) or automatically when you use our website. In some cases, we may receive data from third parties (e.g. payment processors, delivery partners) where necessary to fulfil orders or provide services.

4. How We Use Your Data

We use your personal data for the following purposes:

• Responding to inquiries and providing customer support.
• Processing and fulfilling orders (energy drinks, payment rings, wholesale, custom orders).
• Managing business partnerships, wholesale relationships, and athlete representation.
• Operating and improving our website and services.
• Sending relevant communications about our brands, products, and events (where you have opted in).
• Complying with legal obligations (e.g. tax, accounting, anti-money laundering).
• Detecting and preventing fraud, abuse, and security incidents.
• Analysing usage to improve our offerings and user experience.

We do not sell your personal data to third parties. We do not use your data for automated decision-making or profiling that produces legal or similarly significant effects.

5. Your Rights

Under GDPR and applicable data protection laws, you have the right to access, rectify, erase, restrict processing, object, and data portability. You also have the right to withdraw consent and to lodge a complaint with a supervisory authority.

To exercise any of these rights, contact us at [email protected].

6. Contact

For privacy-related questions or to exercise your rights, email us at [email protected]. You can also write to us at: 28 Portugal Operations Lda, Rua Joaquim António de Aguiar 43, 1º Dto, 1070-150 Lisboa, Portugal.